FAQ — Frequently asked questions

Security & Privacy

Data Privacy Statement

Privacy is one of the most important aspects of mobile and cloud computing. At least for us.

FINARX - the operator of Qlaqs Webcenter and Qlaqs Mobile Apps like Timesheet and Scan - collects personal data only to the extend that is required to fullfil the purpose of the application. This includes your personal working time and depending on your optional settings the geo location where you have been when you booked your working time. 

We don’t share your personal information stored on your smartphone or in our datacenter. The Webcenter hosted on Amazon Webservices allows us to bring you the best data security and availability for the lowest price.

Additionally we offer an appliance solution which you may host in your own datacenter or own AWS account. For this offer contact our support and sales assistants.

Website Visitors

Like most website operators, FINARX collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. FINARX’s purpose in collecting non-personally identifying information is to better understand how FINARX’s visitors use the website. 

FINARX also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on the FAQ and Support area. We only disclose logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Visitors of the website registering to the Webcenter cloud service will leave personal information like Company, Name and email Adress etc. Email-Information is forwarded to 3rd party services to verify with blacklist and whitelist services to avoid spam registrations. Same applies if Single-Sign-On options are used like Google+ or Facebook Login.

Financial information and postal adress is only collected in case a PRO account or superior is subscribed to.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. FINARX uses cookies to help identify and track visitors, their usage of the website, and their website access preferences. FINARX visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Automattic’s websites, with the drawback that most features of WebCenter websites will not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, FINARX GmbH may change its Privacy Policy from time to time, and in its sole discretion. FINARX encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a Qlaqs WebCenter account, you should also check your Journal for alerts to these changes. Your continued use of this site or accompanying apps after any change in this Privacy Policy will constitute your acceptance of such change.

 

Do you need individual help?

timesheet-support@finarx.de

If you don't find your request in our FAQ section, please feel free to contact our support. We will respond to your request as fast as possible.