FAQ — Frequently asked questions


I forgot my password. Help!

If you forgot your password please contact your administrator at first, he is able to change your password. Or use the “forgot password”-function and enter your login name. The owner of the cloud will now receive an e-mail with the information that you lost your password. He will give you further instructions.

Do you need individual help?


If you don't find your request in our FAQ section, please feel free to contact our support. We will respond to your request as fast as possible.